Privacy Policy
Last updated: November 2026
This Privacy Policy explains how Access Healthcare (“we,” “us”) collects, uses, and shares information when you visit accesshealthcarecharleston.com (the “Website”). It covers our Website only. Information about how we handle your health information when you are a patient is in our Notice of Privacy Practices.
1. Information We Collect
Information you give us. When you fill out a form on the Website, request an appointment, or contact us, you may give us your name, email address, phone number, and the message you write. Please do not include medical or health details in website forms or messages.
Information collected automatically. If you allow cookies and similar technologies, our Website and the services we use may collect information such as your IP address, browser and device type, the pages you view, the website that referred you, and campaign details in the link you clicked (for example, UTM or ad click identifiers). Until you make a cookie choice, our Website does not load analytics or advertising tags.
2. How We Use Information
We use information to respond to your requests, schedule and manage appointments, operate and improve the Website, understand how visitors find and use it, measure our advertising, and keep the Website secure.
3. Cookies and Similar Technologies
We use a consent banner. Analytics and marketing cookies and tags load only if you choose “Accept All” or allow those categories in the banner. If you choose “Deny,” they do not load. You can change your choice at any time with the cookie icon at the bottom right of the page or the “Cookie Settings” link in the footer. If your browser sends a Global Privacy Control signal, the Website treats it as a request not to load marketing tags. See our Cookie Policy for the cookies we have observed.
4. Service Providers and Third Parties
We use the following services on or in connection with the Website:
- Google (Google Analytics 4 and Google Ads, through the Google tag) for website analytics and advertising measurement, after consent.
- HubSpot for website forms, contact management, and visitor tracking, after consent.
- HandL UTM Grabber to store campaign and referral details in your browser so we can see which marketing led to a form submission, after consent.
- Gravity Forms to process forms submitted on our Website.
- NexHealth (online scheduling) and eClinicalWorks (patient portal): links on our Website take you to sites run by these providers, which have their own privacy practices.
- Font and site-asset providers (such as Google Fonts and Elementor) that serve fonts and files and may see your IP address when your browser loads them.
5. Sale and Sharing of Personal Information
We do not sell your personal information for money. Some state privacy laws define “sale” or “sharing” to include making information available to advertising and analytics providers through cookies. You can opt out of these by choosing “Deny” in the cookie banner, using the “Do Not Sell or Share My Personal Information” link in the footer, or sending a Global Privacy Control signal from your browser.
6. Health Information
Our Website is not a place to send medical information, and it is not for emergencies. If you have a medical emergency, call 911. Health information we hold about you as a patient is protected as described in our Notice of Privacy Practices.
7. Your Choices and Rights
Depending on where you live, you may have rights to ask what personal information we hold about you, to ask us to correct or delete it, and to opt out of sale or sharing. To make a request, call or write to us using the contact details below.
8. Data Security
We use reasonable measures to protect information. No method of transmission over the internet is completely secure.
9. Changes to This Policy
We may update this policy and will change the date above when we do.
10. Contact Us
Access Healthcare
235 Calhoun Street, Charleston, South Carolina 29401
2043 Bohicket Road, Johns Island, South Carolina 29455
Phone: (843) 853-8870