Notice of Privacy Practices

Effective date: November 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Responsibilities

Access Healthcare is required by law to maintain the privacy and security of your protected health information, to give you this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect. We will tell you promptly if a breach occurs that may have compromised the privacy or security of your information. We will not use or share your information other than as described here unless you tell us we can in writing, and you may change your mind at any time by telling us in writing.

Your Rights

When it comes to your health information, you have the following rights. To use any of them, contact us using the details at the end of this notice.

  • Get a copy of your health and claims records. You can ask to see or get a copy of your records and other health information we have about you. We will generally respond within 30 days and may charge a reasonable, cost-based fee.
  • Ask us to correct your records. You can ask us to correct health information you think is incorrect or incomplete. We may say no, and if so we will tell you why in writing.
  • Request confidential communications. You can ask us to contact you in a specific way (for example, a different phone number) or to send mail to a different address. We will say yes to reasonable requests.
  • Ask us to limit what we use or share. You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree, and we may say no if it would affect your care. If you pay for a service in full out of pocket, you can ask us not to share that information with your health insurer for payment or operations, and we will say yes unless a law requires us to share it.
  • Get a list of those with whom we have shared information. You can ask for a list (accounting) of the times we have shared your health information for six years before the date you ask, who we shared it with, and why, with some exceptions.
  • Get a copy of this notice. You can ask for a paper copy at any time, even if you agreed to receive it electronically.
  • Choose someone to act for you. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
  • File a complaint if you feel your rights are violated. You can complain to us using the details below. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.

Our Uses and Disclosures

We typically use or share your health information in the following ways.

  • Treatment. We can use your health information and share it with other professionals who are treating you.
  • Run our practice. We can use and share your health information to run our practice, improve your care, and contact you when necessary.
  • Bill for your services. We can use and share your health information to bill and get payment from health plans or other entities.

We may also share your information in other ways, usually for public health or research purposes that contribute to the public good. For more information, see www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html. We may share your information: to help with public health and safety issues (such as preventing disease or reporting suspected abuse, neglect, or domestic violence); for research; to comply with the law, including with the Department of Health and Human Services if it wants to see that we are complying with federal privacy law; to respond to organ and tissue donation requests; to work with a medical examiner or funeral director; to address workers’ compensation, law enforcement, and other government requests; and to respond to lawsuits and legal actions.

Uses and Disclosures That Need Your Written Authorization

We will get your written authorization before we use or share your information for marketing, for the sale of your information, and for most uses and disclosures of psychotherapy notes, where those rules apply to us. You can take back an authorization in writing at any time.

This Website

Our website privacy practices are described in our Privacy Policy. Please do not send medical information through website forms.

Changes to This Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available on request and on our website.

Contact Us

To use any right above, ask a question, or file a complaint, contact:

Privacy Officer, Access Healthcare
235 Calhoun Street, Charleston, South Carolina 29401
2043 Bohicket Road, Johns Island, South Carolina 29455
Phone: (843) 853-8870

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